
Between FY19 and the end of FY23, we expect to open 17 new markets in total and an average of 50 new locations per year (including tests). Our first store in the Philippines is planned to open in November, and nearly 60 more locations are expected to open this financial year. In September, franchisees opened the first full-size IKEA store in Puerto Rico and launched e-commerce in the Philippines. Around 45 new IKEA locations (including tests) opened in FY21, including the first stores in Mexico and Slovenia. This year nearly all stores have re-opened and together welcomed nearly 775 million visitors. Though most stores have re-opened, this now accounts for 26% of total sales (excluding services).Īnd customers still love IKEA stores. Partly due to store closures, IKEA online channels welcomed more than 5 billion visitors this year, and online retail sales increased 73%. Moving beyond the catalogue allows us to focus our time and resources towards making our omnichannel vision a reality. People’s behaviour and media consumption have changed, and less people read the IKEA Catalogue each year. A difficult decision, but the right one for our business and our customers. This year we also ended the successful career of the IKEA Catalogue. Today nearly 90% of IKEA Industry (owned by Inter IKEA Group) is already powered by renewable energy. So we’ve launched a programme to accelerate suppliers’ transition to 100% renewable electricity. Almost two-thirds of the IKEA climate footprint is directly connected to the supply chain, including production at suppliers. One example is our platform-based approach to manufacturing (check out our new PARUP sofa). We’re also constantly looking for new ways to make production more sustainable, cost- and energy-efficient.

Now we’re investigating new ways to use less metal, plastic and wood. Board on Frame – a classic IKEA approach – is one example. And as always we’re looking for new ways to do more with less.

We’re working hard towards our commitment to only use renewable and recycled materials in IKEA products. By 2025, 50% of the main meals offered in IKEA restaurants should be plant-based.Īnother ongoing development is our raw material agenda. We also see an increased interest in plant-based food such as our HUVUDROLL plant ball and the VÄRLDSKLOK plant-based mince. They’re more affordable than our existing bulbs and on average 35% more energy-efficient. SOLHETTA, our next generation of LED bulbs, is one example. We’ve continued to launch new products and solutions to enable customers to live healthier and more sustainably. These challenges haven’t stopped us from developing the IKEA business. Despite rising costs, we’ll continue to provide great, responsibly-produced products at the lowest possible prices. At IKEA, we want to be affordable for as many people as possible. Across the IKEA value chain, range developers, suppliers, purchasers, logistics and of course IKEA retailers are together taking great efforts keep our most popular products like BILLY bookcase in stock.Īt the same time, transport and raw material prices are increasing globally.

During FY21 we saw a substantial drop in availability that we have not yet recovered from, and this will continue far into FY22. Keeping IKEA stores and warehouses stocked has been a challenge. Together our IKEA franchise partners’ accumulated sales reached EUR 41.9 billion. And I’m proud to share that growth has resumed and surpassed previous highs. So how are we doing? This year we’ve supported hundreds of millions of people to improve life at home. In times like these, the IKEA vision and business idea are more relevant than ever: To create a better everyday life for the many people by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.
